Xerox Printer Job Stuck In Queue

If you have been employing a Xerox printer for any period of time—possibly even a short period of time, you are probably acquainted with or have come across the issue “Xerox Printer Job Stuck in Queue.” Though first, it might appear like a big or complex problem, it is actually rather manageable. Although it may appear more difficult than it is, the Xerox print queue problem is actually rather simple to resolve. In this article, we’ll not only assist you in locating the precise problem plaguing your Xerox printer but also lead you through the procedure essential to fix it effectively and promise trouble-free printing continuing forward.

What is a Xerox print queue? 

A Xerox print queue is similar to any other queue but here the queue is of printing instructions and not people. Whenever you ask the printer to print a document, the print command is processed by the printer, if the printer is busy printing or scanning, the computer sends all the new print instructions to the Xerox print queue. 

How to clear Xerox printer queue

If you are searching for how to clear xerox printer queue, you will be amazed to know how easy it is for you to do it. Follow the instructions for doing the same 

1. Open the Start Menu of the Windows computer by just hitting the Windows button on your keyboard once
2. From the start menu, open the control panel of the Windows computer
3. In the next step, click on devices and printers inside the control panel
4. Right-click on the Xerox printer driver you see 
5. Click on "See what's printing” to see the Xerox print queue
6. There will be all the print jobs that are in the Xerox print queue
7. Select all the print jobs and click on cancel

Resetting the print spooler should fix whatever problems could be causing the Xerox printer queue stuck on deleting

1. Hit the windows button on your keyboard to go to the start menu and type in "Run” on the search box to open the run command
2. You can also open the "Run” command box by simply pressing the Windows key and the R button at the same time
3. A search box will appear inside the Run command box
4. Type Services.msc into the run command's search box
5. Click on services
6. This will show all the services that are assigned to run on your computer
7. From the list, select the printer spooler service
8. Right-click on the print spooler and click on the stop
9. It will take about a minute to stop
10. Again right click on the print spooler and select start and the printer spooler will be restarted.

If you are still not able to fix the Xerox printer queue stuck on deleting even after restarting the print spooler, you might want to see a printer expert. 

Alternate solution to fix Xerox print queue problem

If the Xerox Printer Job stuck in Queue is not cleared after clearing the print queues on the Xerox printer and restarting the print spooler, there is an alternate solution. We however recommend to not try to do it on your own. If you are a novice, what you can do is call Hey Printers. Our printer technical staff will connect to you to remotely diagnose the printer and fix all the Xerox print queue issues. 

Configure the Standard TCP/IP Port 

1. Turn on your computer and connect the printer to your computer
2. Open the start menu 
3. Press the Windows key to open the start menu of the Windows computer
4. Locate the search bar in the start menu
5. On the search bar, type "control panel” and hit the "enter” button on your keyboard
6. On the menu click on "Devices and printer”
7. Clicking on this will open up a list of devices and printers connected to the computer
8. Right-click on the Xerox printer you are using
9. In the next step, select the tab named "ports”
10. It might be necessary to get administrator assistance if the Ports tab’s contents are grayed out. Speak with a system administrator.
11. Select Configure Port.
12. A different port type, like a WSD Port, might be in use if the Configure Port is grayed out. Make a New TCP/IP Port if an existing WSD port is being used.
13. In the Protocol section, choose LPR.
14. In the LPR Settings Queue Name column, type lp.
15. If the option for LPR Byte Counting Enabled is checked, uncheck it.
16. If the box next to “SNMP Status Enabled” is checked, uncheck it.
17. Click on OK on the next screen and select Close after that

With the help of this detailed guide, you will be tackling the issue of the xerox printer job stuck in queue. If you are not able to follow this guide or have any other query, you can contact Hey Printers now for immediate help on your Xerox Printer.